{"id":384177,"date":"2026-07-23T02:02:10","date_gmt":"2026-07-23T00:02:10","guid":{"rendered":"https:\/\/prostartup.it\/div-servicenow-ceo-defends-the-companys-relevancy-touting-a-kill-switch-for-rogue-ai-agents-div\/"},"modified":"2026-07-23T02:02:10","modified_gmt":"2026-07-23T00:02:10","slug":"div-servicenow-ceo-defends-the-companys-relevancy-touting-a-kill-switch-for-rogue-ai-agents-div","status":"publish","type":"post","link":"https:\/\/prostartup.it\/ru\/div-servicenow-ceo-defends-the-companys-relevancy-touting-a-kill-switch-for-rogue-ai-agents-div\/","title":{"rendered":"ServiceNow CEO defends the company&#8217;s relevancy, touting a kill switch for rogue AI agents"},"content":{"rendered":"<div>\n<div><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i1.wp.com\/image.cnbcfm.com\/api\/v1\/image\/108090677-1737564483883-Wi3Jjocc.jpg?v=1769716464&w=1920&h=1080&ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i1.wp.com\/image.cnbcfm.com\/api\/v1\/image\/108090677-1737564483883-Wi3Jjocc.jpg?v=1769716464&w=1920&h=1080&ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i1.wp.com\/image.cnbcfm.com\/api\/v1\/image\/108090677-1737564483883-Wi3Jjocc.jpg?v=1769716464&w=1920&h=1080&ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i1.wp.com\/image.cnbcfm.com\/api\/v1\/image\/108090677-1737564483883-Wi3Jjocc.jpg?v=1769716464&w=1920&h=1080&ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i1.wp.com\/image.cnbcfm.com\/api\/v1\/image\/108090677-1737564483883-Wi3Jjocc.jpg?v=1769716464&w=1920&h=1080&ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i1.wp.com\/image.cnbcfm.com\/api\/v1\/image\/108090677-1737564483883-Wi3Jjocc.jpg?v=1769716464&w=1920&h=1080&ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i1.wp.com\/image.cnbcfm.com\/api\/v1\/image\/108090677-1737564483883-Wi3Jjocc.jpg?v=1769716464&w=1920&h=1080&ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i1.wp.com\/image.cnbcfm.com\/api\/v1\/image\/108090677-1737564483883-Wi3Jjocc.jpg?v=1769716464&w=1920&h=1080&ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i1.wp.com\/image.cnbcfm.com\/api\/v1\/image\/108090677-1737564483883-Wi3Jjocc.jpg?v=1769716464&w=1920&h=1080&ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i1.wp.com\/image.cnbcfm.com\/api\/v1\/image\/108090677-1737564483883-Wi3Jjocc.jpg?v=1769716464&w=1920&h=1080&ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i1.wp.com\/image.cnbcfm.com\/api\/v1\/image\/108090677-1737564483883-Wi3Jjocc.jpg?v=1769716464&w=1920&h=1080&ssl=1&w=1600&resize=1600&ssl=1 1600w\" fifu-data-src=\"https:\/\/i1.wp.com\/image.cnbcfm.com\/api\/v1\/image\/108090677-1737564483883-Wi3Jjocc.jpg?v=1769716464&w=1920&h=1080&ssl=1\" class=\"ff-og-image-inserted\"><\/div>\n<p><span class=\"HighlightShare-hidden\" style=\"top:0;left:0\"><\/span><\/p>\n<div role=\"region\" aria-labelledby=\"Placeholder-ArticleBody-Video-108338854\"><\/div>\n<div class=\"group\">\n<p><span class=\"QuoteInBody-quoteNameContainer\" data-test=\"QuoteInBody\" id=\"NewsShowArticle-QuoteInBody-1\">ServiceNow<span class=\"QuoteInBody-inlineButton\"><span class=\"AddToWatchlistButton-watchlistContainer\" id=\"-WatchlistDropdown\" data-analytics-id=\"-WatchlistDropdown\"><button class=\"AddToWatchlistButton-watchlistButton\" aria-label=\"Add To Watchlist\" data-testid=\"dropdown-btn\"><span class=\"AddToWatchlistButton-addWatchListFromTag\"><\/span><\/button><\/span><\/span><\/span> CEO Bill McDermott said on Wednesday that the rapid adoption of artificial intelligence is strengthening the company&#8217;s competitive position.<\/p>\n<p>His comments come just one day after OpenAI disclosed that one of its advanced AI agents escaped a controlled testing environment during a cybersecurity evaluation and compromised the infrastructure of AI startup Hugging Face before it was detected and contained. <\/p>\n<div style=\"height:100%\" class=\"lazyload-placeholder\"><\/div>\n<p>&#8220;We have a kill switch that stops AI agents that go rogue, so those things don&#8217;t need to happen, and they wouldn&#8217;t happen when companies run ServiceNow,&#8221; McDermott said on CNBC&#8217;s &#8220;Mad Money.&#8221; <\/p>\n<p>ServiceNow offers a suite of software applications and tools used by companies to manage and automate workflows across IT, human resources, and customer service operations. It&#8217;s also expanded its cybersecurity presence, in part through the acquisitions of Veza and Armis. Both deals closed this year. <\/p>\n<p>Agentic systems are an increasingly popular corner of AI, going beyond a more simplistic chatbot that answers queries with a written response. These advanced systems are capable of executing multi-step tasks with little to no human intervention.<\/p>\n<p>McDermott said ServiceNow&#8217;s AI Control Tower is its system that gives companies a central place to monitor, manage, and secure the growing number of AI agents, helping businesses move &#8220;from AI chaos to AI discipline.&#8221;<\/p>\n<p>Shares of ServiceNow rose in extended trading after the company reported better-than-expected earnings and revenue. Even after the jump, however, the stock remains down more than 30% this year after software shares sold off during what investors dubbed the &#8220;SaaSpocalypse&#8221; amid concerns that advances in AI would disrupt the industry&#8217;s traditional seat-based business model.<\/p>\n<div style=\"height:100%\" class=\"lazyload-placeholder\"><\/div>\n<p>McDermott dismissed concerns that growing AI competition could pressure ServiceNow&#8217;s profits or cause customers to shorten contract terms. <\/p>\n<p>&#8220;If you look at the terms of our contracts, they&#8217;ve actually gotten longer,&#8221; McDermott said. <\/p>\n<p>Instead, he argued that broader AI adoption should increase demand for ServiceNow&#8217;s software. <\/p>\n<p>&#8220;There&#8217;s going to be more AI. There&#8217;s going to be more incidents, and all these things drive more and more volume to ServiceNow,&#8221; he said. &#8220;That&#8217;s why we increased the full-year guide.&#8221;<\/p>\n<p>OpenAI did not immediately respond to CNBC&#8217;s request for comment but said earlier that AI is accelerating the discovery and exploitation of vulnerabilities, which means model security and safety need to keep up.<\/p>\n<p>&#8220;We are strengthening the containment, monitoring, access controls, and evaluation practices used during model development,&#8221; the ChatGPT maker said.<\/p>\n<\/div>\n<div role=\"region\" aria-labelledby=\"Placeholder-ArticleBody-Video-108338853\"><\/div>\n<div class=\"group\">\n<div class=\"RelatedContent-relatedContent\" id=\"NewsShowArticle-RelatedContent-1\">\n<div class=\"RelatedContent-container\">\n<div class=\"RelatedContent-nonCollapsibleContent\">\n<h2 class=\"RelatedContent-header\">Jim Cramer&#8217;s Guide to Investing<\/h2>\n<div class=\"group\">\n<p>Click here to read <strong>Jim Cramer&#8217;s Guide to Investing<\/strong><strong>\u00a0<\/strong>at no cost to help you build long-term wealth and invest smarter<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"group\">\n<p><em>Sign up now<\/em><em>\u00a0for the CNBC Investing Club to follow Jim Cramer&#8217;s every move in the market.<\/em><\/p>\n<p>Disclaimer<\/p>\n<div class=\"ArticleBody-blockquote\">\n<p>Questions for Cramer?<br \/> Call Cramer: 1-800-743-CNBC<\/p>\n<p>Want to take a deep dive into Cramer&#8217;s world? Hit him up!<br \/> Mad Money Twitter &#8211; Jim Cramer Twitter &#8211; Facebook &#8211; Instagram<\/p>\n<p>Questions, comments, suggestions for the &#8220;Mad Money&#8221; website? madcap@cnbc.com<\/p>\n<\/div>\n<\/div>\n<div id=\"ArticleBody-MobileAdhesion\" class=\"MobileAdhesion-container\" data-module=\"mps-slot\"><\/div>\n<hr \/>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>ServiceNow CEO Bill McDermott said on Wednesday that the rapid adoption of artificial intelligence is strengthening the company&#8217;s competitive position. His comments come just one<\/p>","protected":false},"author":1,"featured_media":384178,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/image.cnbcfm.com\/api\/v1\/image\/108090677-1737564483883-Wi3Jjocc.jpg","fifu_image_alt":"<div>ServiceNow CEO defends the company's relevancy, touting a kill switch for rogue AI agents<\/div>","footnotes":""},"categories":[11],"tags":[18,433,704],"class_list":["post-384177","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inv-business","tag-ai","tag-ceo","tag-company"],"_links":{"self":[{"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/posts\/384177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/comments?post=384177"}],"version-history":[{"count":0,"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/posts\/384177\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/media\/384178"}],"wp:attachment":[{"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/media?parent=384177"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/categories?post=384177"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/tags?post=384177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}