{"id":382668,"date":"2026-06-03T12:41:53","date_gmt":"2026-06-03T10:41:53","guid":{"rendered":"https:\/\/prostartup.it\/8-best-free-crm-software-in-2026\/"},"modified":"2026-06-03T12:41:53","modified_gmt":"2026-06-03T10:41:53","slug":"8-best-free-crm-software-in-2026","status":"publish","type":"post","link":"https:\/\/prostartup.it\/ru\/8-best-free-crm-software-in-2026\/","title":{"rendered":"8 Best Free CRM Software in 2026"},"content":{"rendered":"<div>\n<p>Free CRM software can help small businesses, freelancers, and solo users manage customer relationships without paying for a full CRM subscription. Most free plans limit users, contacts, or advanced features, but many still include core tools for tracking leads, organizing customer data, and managing outreach.<\/p>\n<p>I reviewed dozens of free CRM platforms, including HubSpot, Zoho CRM, and EngageBay, and narrowed the list to the seven best options based on features, usability, and overall value.<\/p>\n<div class=\"table-wrapper\">\n<table id=\"tablepress-5724\" class=\"tablepress\">\n<thead>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>Provider<\/strong><\/td>\n<td><strong>Best for<\/strong><\/td>\n<td><strong>Paid plan starts at<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>HubSpot CRM<\/strong><\/td>\n<td>Overall free CRM<\/td>\n<td>$10\/seat\/month<\/td>\n<\/tr>\n<tr>\n<td><strong>Zoho CRM<\/strong><\/td>\n<td>Secure contact management<\/td>\n<td>$20\/user\/month<\/td>\n<\/tr>\n<tr>\n<td><strong>monday.com<\/strong><\/td>\n<td>Nonprofits<\/td>\n<td>$12\/seat\/month<\/td>\n<\/tr>\n<tr>\n<td><strong>EngageBay<\/strong><\/td>\n<td>Social media campaigns<\/td>\n<td>$14.99\/user\/month<\/td>\n<\/tr>\n<tr>\n<td>ClickUp<\/td>\n<td>Simple sprint management<\/td>\n<td>$10\/user\/month<\/td>\n<\/tr>\n<tr>\n<td><strong>Bitrix24<\/strong><\/td>\n<td>Ecommerce businesses<\/td>\n<td>$69\/month<\/td>\n<\/tr>\n<tr>\n<td><strong>Odoo CRM<\/strong><\/td>\n<td>Open-source CRM<\/td>\n<td>$9.10\/user\/month<\/td>\n<\/tr>\n<tr>\n<td><strong>Capsule CRM<\/strong><\/td>\n<td>Project management<\/td>\n<td>$21\/user\/month<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<aside id=\"hubspot\" class=\"affiliate-widgets-block\">\n<div class=\"awb-body\">\n<div class=\"awb-grid\">\n<div class=\"awb-logo-frame\">\n<div class=\"awb-logo-image relative\">  <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2024\/10\/hubspot-1.jpg?w=320&ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2024\/10\/hubspot-1.jpg?w=320&ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2024\/10\/hubspot-1.jpg?w=320&ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2024\/10\/hubspot-1.jpg?w=320&ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2024\/10\/hubspot-1.jpg?w=320&ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2024\/10\/hubspot-1.jpg?w=320&ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2024\/10\/hubspot-1.jpg?w=320&ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2024\/10\/hubspot-1.jpg?w=320&ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2024\/10\/hubspot-1.jpg?w=320&ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2024\/10\/hubspot-1.jpg?w=320&ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2024\/10\/hubspot-1.jpg?w=320&ssl=1&w=1600&resize=1600&ssl=1 1600w\" fifu-data-src=\"https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2024\/10\/hubspot-1.jpg?w=320&ssl=1\" alt=\"HubSpot logo.\" loading=\"lazy\" data-image=\"true\" width=\"320\" height=\"88\" class=\"awb-logo-image transition-opacity duration-300\"> <\/div>\n<\/p><\/div>\n<div class=\"awb-content\">\n<ul class=\"awb-features\">\n<li class=\"awb-feature\"> <span class=\"awb-feature-icon\">  <\/span> <span>Create a product library for up to 100 products.<\/span> <\/li>\n<li class=\"awb-feature\"> <span class=\"awb-feature-icon\">  <\/span> <span>Access the HubSpot mobile app through iOS or Android.<\/span> <\/li>\n<li class=\"awb-feature\"> <span class=\"awb-feature-icon\">  <\/span> <span>Build up to 3 custom dashboards with 10 reports per dashboard.<\/span> <\/li>\n<li class=\"awb-feature\"> <span class=\"awb-feature-icon\">  <\/span> <span>Use templates to track client emails and be notified when they\u2019re opened.<\/span> <\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/aside>\n<h2 id=\"top-free-crm-software-comparison\">Top free CRM software comparison<\/h2>\n<p>The top free CRM software offers access to sales pipelines, document management, and native or third-party integrations. Businesses can sync their free CRM tool to their existing tech stack and integrate it with their sales processes.<\/p>\n<h2 id=\"how-i-chose-the-best-free-crm-so\">How I chose the best free CRM software<\/h2>\n<p>I researched and evaluated a variety of CRM software that offer free plans. Using a weighted rubric in\u00a0my methodology, I compared pricing, general CRM features and capabilities, ease of use, customer support, and my own personal evaluation.<\/p>\n<h2 id=\"why-you-can-trust-tech-republic\">Why you can trust TechRepublic<\/h2>\n<p>I evaluated the best CRM software with free plans using a rubric with 20+ data points, focusing on what matters most to small businesses: affordability, core CRM functionality, ease of use, support, and scalability.<\/p>\n<p>My analysis prioritized free plan limitations, contact and lead management tools, sales pipeline features, integrations, automation, and overall value for growing teams.<\/p>\n<p>Recommendations are based on hands-on testing when available, vendor documentation, pricing transparency, and verified user feedback to reflect how each CRM performs in real business use.<\/p>\n<div class=\"has-data-empty:hidden print:hidden\">\n<div class=\"flex items-center gap-4 pt-2\">  <span class=\"text-xs uppercase font-semibold text-zinc-600\"><br \/>\nAdvertisement<br \/>\n<\/span>  <\/div>\n<\/p><\/div>\n<div class=\"listicle listicle-item\" id=\"hubspot-crm-best-overall-free-crm\">\n<h2>HubSpot CRM: Best overall free CRM<\/h2>\n<figure id=\"attachment_4262396\" aria-describedby=\"caption-attachment-4262396\" class=\"alignright\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/hubspot-1.jpg?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/hubspot-1.jpg?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/hubspot-1.jpg?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/hubspot-1.jpg?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/hubspot-1.jpg?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/hubspot-1.jpg?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/hubspot-1.jpg?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/hubspot-1.jpg?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/hubspot-1.jpg?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/hubspot-1.jpg?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/hubspot-1.jpg?ssl=1&w=1600&resize=1600&ssl=1 1600w\" loading=\"lazy\" fifu-data-src=\"https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/hubspot-1.jpg?ssl=1\" alt=\"HubSpot logo.\" width=\"300\" height=\"88\"><figcaption id=\"caption-attachment-4262396\">Image: HubSpot<\/figcaption><\/figure>\n<p><strong>Overall rating:<\/strong> 4.74\/5<\/p>\n<p><strong>Pricing:<\/strong> 4.38\/5<\/p>\n<p><strong>General features:<\/strong> 4.98\/5<\/p>\n<p><strong>Ease of use:<\/strong> 5\/5<\/p>\n<p><strong>Support:<\/strong> 4.88\/5<\/p>\n<p><strong>Expert score:<\/strong> 4.69\/5<\/p>\n<p>HubSpot\u2019s free CRM system provides access to various sales, marketing, customer service, commerce, content management, and operations management tools.<\/p>\n<p>At no cost, two users can complete sales tasks directly within a customer\u2019s profile and monitor incoming deals in the free pipeline feature. HubSpot\u2019s paid tiers offer more advanced features, such as sales and marketing automation, forecasting, voice calling, and sales analytics.<\/p>\n<h3>Why I chose HubSpot CRM<\/h3>\n<p>HubSpot CRM offers the most robust and diverse tools for managing sales, marketing, customer service, commerce, content, and operations processes. Each product offered by HubSpot is connected to the same underlying CRM database, giving businesses insight into every contact at each stage in the customer journey. And Breeze Copilot smart recommendations and automation make it one of the best AI-powered CRMs.<\/p>\n<p>While HubSpot\u2019s free CRM is the most robust of those listed here, your business might eventually need to scale to a premium plan. If that\u2019s the case, HubSpot\u2019s paid tiers can be pretty costly compared to others. If you want a tool with more affordable premium plans, check out Zoho CRM or ClickUp.<\/p>\n<p><strong>Head over to the HubSpot review for more information.<\/strong><\/p>\n<h3>Pricing<\/h3>\n<ul>\n<li><strong>Free tools:<\/strong>\u00a0$0 for two users with basic sales, marketing, service, content, operations, and commerce tools.<\/li>\n<li><strong>Sales Hub Starter:<\/strong>\u00a0$9\/user\/month, billed monthly, or $10 when billed monthly. This includes free tools, simple automation, e-signature, and conversation routing.<\/li>\n<li><strong>Sales Hub Professional:<\/strong>\u00a0$90\/seat\/month, billed annually, or $100 when billed monthly (plus a $1,500 one-time onboarding fee). This includes everything in the Sales Hub Starter, plus a prospecting workspace, playbooks, and forecasting capabilities.<\/li>\n<li><strong>Sales Hub Enterprise:\u00a0<\/strong>$150\/seat\/month, billed annually (plus a $3,500 one-time onboarding fee). This includes everything in the Sales Hub Professional, plus predictive lead scoring, conversation intelligence, and lead form routing.<\/li>\n<\/ul>\n<p><small><em>*Starter Customer Platform includes sales, marketing, service, content, operations, and commerce tools in one package. Individual modules can be purchased separately.<\/em><\/small><\/p>\n<p>\t\t\t\t\tVisit HubSpot CRM\n\t\t\t\t\t<\/p><\/div>\n<h3 id=\"key-freemium-features\">Key freemium features<\/h3>\n<ul>\n<li><strong>Breeze Copilot:<\/strong> HubSpot\u2019s AI-powered assistant can generate content, automate routine tasks, and provide personalized recommendations and insights about leads, customers, and interactions.<\/li>\n<li><strong>Meeting scheduler:<\/strong> Schedule client meetings quickly with little hassle by syncing them to Google Calendar or Office 365 Calendar.<\/li>\n<li><strong>Live chat software:<\/strong> Connect website visitors to sales reps in real time to convert new prospects, improve customer relations, and close more deals.<\/li>\n<\/ul>\n<figure id=\"attachment_4296070\" aria-describedby=\"caption-attachment-4296070\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-hubspot-crm-breeze-copilot.jpg?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-hubspot-crm-breeze-copilot.jpg?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-hubspot-crm-breeze-copilot.jpg?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-hubspot-crm-breeze-copilot.jpg?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-hubspot-crm-breeze-copilot.jpg?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-hubspot-crm-breeze-copilot.jpg?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-hubspot-crm-breeze-copilot.jpg?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-hubspot-crm-breeze-copilot.jpg?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-hubspot-crm-breeze-copilot.jpg?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-hubspot-crm-breeze-copilot.jpg?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-hubspot-crm-breeze-copilot.jpg?ssl=1&w=1600&resize=1600&ssl=1 1600w\" loading=\"lazy\" fifu-data-src=\"https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-hubspot-crm-breeze-copilot.jpg?ssl=1\" alt=\"HubSpot CRM\u2019s Breeze Copilot generating an AI-powered data summarization for contacts.\" width=\"900\" height=\"484\"><figcaption id=\"caption-attachment-4296070\">HubSpot CRM\u2019s Breeze Copilot generates an AI-powered data summarization for contacts. Image: HubSpot<\/figcaption><\/figure>\n<h3 id=\"pros-and-cons\">Pros and cons<\/h3>\n<div class=\"table-wrapper\">\n<table id=\"tablepress-4358\" class=\"tablepress\">\n<thead>\n<tr>\n<th>Pros<\/th>\n<th>Cons<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>AI-powered CRM with robust sales, marketing, and service tools<\/li>\n<li>Intuitive interface<\/li>\n<li>Offers operations, commerce, and content management features<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Paid plans and add-ons can be pricey<\/li>\n<li>Lack of reporting tools<\/li>\n<li>No live support for free users<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3 id=\"key-freemium-features\">Key freemium features<\/h3>\n<ul>\n<li><strong>Lead tracking:<\/strong> View lead profiles and activity history from one dashboard to see where leads are in the buying process and when it\u2019s best to start engaging.<\/li>\n<li><strong>Document management:<\/strong> Organize and control all shared documents between sales reps and even content shared outside the business with clients.<\/li>\n<li><strong>Campaign management:<\/strong> Plan and monitor any promotional campaign, including Google Ads, referral programs, or offline events like trade shows and TV commercials.<\/li>\n<\/ul>\n<figure id=\"attachment_4296078\" aria-describedby=\"caption-attachment-4296078\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-zoho-crm-contact-data-encryption.jpg?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-zoho-crm-contact-data-encryption.jpg?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-zoho-crm-contact-data-encryption.jpg?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-zoho-crm-contact-data-encryption.jpg?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-zoho-crm-contact-data-encryption.jpg?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-zoho-crm-contact-data-encryption.jpg?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-zoho-crm-contact-data-encryption.jpg?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-zoho-crm-contact-data-encryption.jpg?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-zoho-crm-contact-data-encryption.jpg?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-zoho-crm-contact-data-encryption.jpg?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-zoho-crm-contact-data-encryption.jpg?ssl=1&w=1600&resize=1600&ssl=1 1600w\" loading=\"lazy\" fifu-data-src=\"https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-zoho-crm-contact-data-encryption.jpg?ssl=1\" alt=\"Zoho CRM's contact data encryption and decryption options.\" width=\"1400\" height=\"865\"><figcaption id=\"caption-attachment-4296078\">Zoho CRM contact data encryption. Image: Zoho CRM<\/figcaption><\/figure>\n<h3 id=\"pros-and-cons\">Pros and cons<\/h3>\n<div class=\"table-wrapper\">\n<table id=\"tablepress-4359\" class=\"tablepress\">\n<thead>\n<tr>\n<th>Pros<\/th>\n<th>Cons<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>24\/7\/365 data security<\/li>\n<li>Free plan includes lead, account, contact, and deal management<\/li>\n<li>Has email templates, campaign management, and workflows<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Free plan has no social integration and forecasting<\/li>\n<li>Some users report poor UI and UX<\/li>\n<li>AI tools are locked in higher tiers<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"has-data-empty:hidden print:hidden\">\n<div class=\"flex items-center gap-4 pt-2\">  <span class=\"text-xs uppercase font-semibold text-zinc-600\"><br \/>\nAdvertisement<br \/>\n<\/span>  <\/div>\n<\/p><\/div>\n<h3 id=\"key-freemium-features\">Key freemium features<\/h3>\n<ul>\n<li><strong>Customizable visual pipelines:<\/strong> Create pipelines for easy planning, tracking, and launching of fundraising and donor campaigns.<\/li>\n<li><strong>Project and operations management:<\/strong> Use private boards to map food deliveries, track donated supplies, and manage tasks and projects. Build custom workflows and automate repetitive operational processes.<\/li>\n<li><strong>Customizable forms:<\/strong> Use no-code forms to collect, organize, and analyze volunteer and supporter information. Plug the data directly into your visual database for easy data collection and analysis.<\/li>\n<\/ul>\n<figure id=\"attachment_4296105\" aria-describedby=\"caption-attachment-4296105\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-monday-donation-management.jpg?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-monday-donation-management.jpg?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-monday-donation-management.jpg?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-monday-donation-management.jpg?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-monday-donation-management.jpg?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-monday-donation-management.jpg?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-monday-donation-management.jpg?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-monday-donation-management.jpg?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-monday-donation-management.jpg?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-monday-donation-management.jpg?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-monday-donation-management.jpg?ssl=1&w=1600&resize=1600&ssl=1 1600w\" loading=\"lazy\" fifu-data-src=\"https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-monday-donation-management.jpg?ssl=1\" alt=\"monday.com's donation management dashboard on a desktop and mobile screen.\" width=\"1400\" height=\"871\"><figcaption id=\"caption-attachment-4296105\">monday.com fundraising and donor campaign management. Image: monday.com<\/figcaption><\/figure>\n<h3 id=\"pros-and-cons\">Pros and cons<\/h3>\n<div class=\"table-wrapper\">\n<table id=\"tablepress-4361\" class=\"tablepress\">\n<thead>\n<tr>\n<th>Pros<\/th>\n<th>Cons<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Custom templates for fundraising and donor management<\/li>\n<li>No-code automations for operational workflows<\/li>\n<li>Multiple data viewing options<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Free plan does not include automations and integrations<\/li>\n<li>Learning curve for users not accustomed to non-traditional CRMs<\/li>\n<li>Work performance insights are locked in the Enterprise tier<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3 id=\"key-freemium-features\">Key freemium features<\/h3>\n<ul>\n<li><strong>Multichannel campaigns:<\/strong> Create branded marketing campaigns and launch them across email, website, and social media channels.<\/li>\n<li><strong>Lead scoring:<\/strong> Segment and prioritize incoming leads based on preset criteria from an organization\u2019s ideal customer profile.<\/li>\n<li><strong>Website lead capture:<\/strong> Collect and store visitor information with pop-ups and landing pages.<\/li>\n<\/ul>\n<figure id=\"attachment_4296109\" aria-describedby=\"caption-attachment-4296109\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-engagebay-social-suite.jpg?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-engagebay-social-suite.jpg?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-engagebay-social-suite.jpg?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-engagebay-social-suite.jpg?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-engagebay-social-suite.jpg?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-engagebay-social-suite.jpg?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-engagebay-social-suite.jpg?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-engagebay-social-suite.jpg?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-engagebay-social-suite.jpg?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-engagebay-social-suite.jpg?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-engagebay-social-suite.jpg?ssl=1&w=1600&resize=1600&ssl=1 1600w\" loading=\"lazy\" fifu-data-src=\"https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-engagebay-social-suite.jpg?ssl=1\" alt=\"EngageBay's Social Suite dashboard showing linked multiple social media business accounts.\" width=\"1400\" height=\"593\"><figcaption id=\"caption-attachment-4296109\">EngageBay Social Suite linked to three social media business accounts. Image: EngageBay<\/figcaption><\/figure>\n<h3 id=\"pros-and-cons\">Pros and cons<\/h3>\n<div class=\"table-wrapper\">\n<table id=\"tablepress-4362\" class=\"tablepress\">\n<thead>\n<tr>\n<th>Pros<\/th>\n<th>Cons<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Social media integration and predictive lead scoring<\/li>\n<li>Multiple billing options, including monthly, annual, and biennial<\/li>\n<li>360-degree contact view<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Limited third-party integrations<\/li>\n<li>Workflows and email scheduling are locked in higher tiers<\/li>\n<li>No SMS capabilities<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"has-data-empty:hidden print:hidden\">\n<div class=\"flex items-center gap-4 pt-2\">  <span class=\"text-xs uppercase font-semibold text-zinc-600\"><br \/>\nAdvertisement<br \/>\n<\/span>  <\/div>\n<\/p><\/div>\n<div class=\"listicle listicle-item\" id=\"clickup-best-for-simple-sprint-management\">\n<h2>ClickUp: Best for simple sprint management<\/h2>\n<figure id=\"attachment_4262410\" aria-describedby=\"caption-attachment-4262410\" class=\"alignright\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/clickup-1.jpg?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/clickup-1.jpg?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/clickup-1.jpg?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/clickup-1.jpg?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/clickup-1.jpg?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/clickup-1.jpg?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/clickup-1.jpg?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/clickup-1.jpg?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/clickup-1.jpg?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/clickup-1.jpg?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/clickup-1.jpg?ssl=1&w=1600&resize=1600&ssl=1 1600w\" loading=\"lazy\" fifu-data-src=\"https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/clickup-1.jpg?ssl=1\" alt=\"ClickUp logo.\" width=\"300\" height=\"76\"><figcaption id=\"caption-attachment-4262410\">Image: ClickUp<\/figcaption><\/figure>\n<p><strong>Overall rating:<\/strong> 4.56\/5<\/p>\n<p><strong>Pricing:<\/strong> 4.75\/5<\/p>\n<p><strong>General features:<\/strong> 4.72\/5<\/p>\n<p><strong>Ease of use:<\/strong> 3.75\/5<\/p>\n<p><strong>Support:<\/strong> 5\/5<\/p>\n<p><strong>Expert score:<\/strong> 4.25\/5<\/p>\n<p>ClickUp is a very straightforward project management platform meant to help manage all types of workflows. Its Forever Free plan is robust, offering 100MB of storage, unlimited plan members, kanban boards, and 24\/7 support, to name a few. Specifically, the sprint management feature allows users to set sprint dates, assign points, mark priorities, and automate unfinished work into the next sprint.<\/p>\n<h3>Why I chose ClickUp<\/h3>\n<p>ClickUp can be used by teams managing product development. With sprint management, sprint reports, Kanban dashboards, and backlog management, users can enhance team collaboration with all-in-one communication. ClickUp also supports unlimited integrations starting with the first paid tier, adding to the tool\u2019s flexibility.<\/p>\n<p>ClickUp\u2019s Forever Free plan offers a variety of core CRM features and unlimited users, but it markets itself as ideal for personal use. If you anticipate the need to eventually scale up your CRM solution to match the growth and complexity of your business, consider HubSpot or other providers in our guide to the best CRM for small businesses.<\/p>\n<h3>Pricing<\/h3>\n<ul>\n<li><strong>Free Forever:<\/strong> $0 for unlimited users, with 100MB storage, unlimited tasks, and whiteboards.<\/li>\n<li><strong>Unlimited:<\/strong> $7\/user\/month, billed annually, or $10 when billed monthly. This includes everything in the Free Forever plan, plus unlimited storage and integrations, custom fields, and agile reporting.<\/li>\n<li><strong>Business:<\/strong> $12\/user\/month, billed annually, or $19 when billed monthly. This includes everything in the Unlimited plan, plus Google SSO, custom reporting, and advanced automations.<\/li>\n<li><strong>Enterprise:<\/strong> Contact ClickUp directly for a quote. This plan includes everything in the Business plan, plus white labeling and MSA and HIPAA compliance.<\/li>\n<\/ul>\n<p>\t\t\t\t\tVisit ClickUp\n\t\t\t\t\t<\/p><\/div>\n<h3 id=\"key-freemium-features\">Key freemium features<\/h3>\n<ul>\n<li><strong>Whiteboards:<\/strong> Communicate between teams and departments with a virtual whiteboard.<\/li>\n<li><strong>Automations:<\/strong> Select over 100 pre-built automations to tackle routine tasks within projects, marketing campaigns, and customer management.<\/li>\n<li><strong>Sprint management:<\/strong> Create entire sprints with a single view for team members to manage workflows, track progress to goals, and create useful automation.<\/li>\n<\/ul>\n<figure id=\"attachment_4296115\" aria-describedby=\"caption-attachment-4296115\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-clickup-sprint-reporting.jpg?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-clickup-sprint-reporting.jpg?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-clickup-sprint-reporting.jpg?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-clickup-sprint-reporting.jpg?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-clickup-sprint-reporting.jpg?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-clickup-sprint-reporting.jpg?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-clickup-sprint-reporting.jpg?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-clickup-sprint-reporting.jpg?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-clickup-sprint-reporting.jpg?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-clickup-sprint-reporting.jpg?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-clickup-sprint-reporting.jpg?ssl=1&w=1600&resize=1600&ssl=1 1600w\" loading=\"lazy\" fifu-data-src=\"https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-clickup-sprint-reporting.jpg?ssl=1\" alt=\"Sprint reports showing burnup and burndown tasks in a sprint.\" width=\"1400\" height=\"842\"><figcaption id=\"caption-attachment-4296115\">ClickUp sprint reporting. Image: ClickUp<\/figcaption><\/figure>\n<h3 id=\"pros-and-cons\">Pros and cons<\/h3>\n<div class=\"table-wrapper\">\n<table id=\"tablepress-4363\" class=\"tablepress\">\n<thead>\n<tr>\n<th>Pros<\/th>\n<th>Cons<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Ready-made templates for simple sprint management<\/li>\n<li>24\/7 customer support<\/li>\n<li>Real users comment on how easy the software is to learn<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Users report a clunky UX\/UI mobile application<\/li>\n<li>Not a traditional CRM; requires template customizations to get CRM features<\/li>\n<li>AI tools require an add-on fee with a paid plan<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3 id=\"best-crm-software\">Best CRM Software<\/h3>\n<div class=\"listicle listicle-item\" id=\"bitrix24-best-free-crm-for-ecommerce-businesses\">\n<h2>Bitrix24: Best free CRM for ecommerce businesses<\/h2>\n<figure id=\"attachment_4262430\" aria-describedby=\"caption-attachment-4262430\" class=\"alignright\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/bitrix24.jpg?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/bitrix24.jpg?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/bitrix24.jpg?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/bitrix24.jpg?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/bitrix24.jpg?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/bitrix24.jpg?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/bitrix24.jpg?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/bitrix24.jpg?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/bitrix24.jpg?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/bitrix24.jpg?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/bitrix24.jpg?ssl=1&w=1600&resize=1600&ssl=1 1600w\" loading=\"lazy\" fifu-data-src=\"https:\/\/i0.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/bitrix24.jpg?ssl=1\" alt=\"Bitrix24 logo.\" width=\"300\" height=\"58\"><figcaption id=\"caption-attachment-4262430\">Image: Bitrix24<\/figcaption><\/figure>\n<p><strong>Overall rating:<\/strong> 4.55\/5<\/p>\n<p><strong>Pricing:<\/strong> 4.44\/5<\/p>\n<p><strong>General features:<\/strong> 4.93\/5<\/p>\n<p><strong>Ease of use:<\/strong> 4.38\/5<\/p>\n<p><strong>Support:<\/strong> 4.38\/5<\/p>\n<p><strong>Expert score:<\/strong> 4.5\/5<\/p>\n<p>Bitrix24\u2019s free CRM uniquely supports unlimited users with up to 5GB of data storage and basic collaboration and project management tools.<\/p>\n<p>Among all the providers in this guide, it offers the most robust and advanced ecommerce tools, including coupons, inventories, and shipping cost calculators. Its paid tiers are structured differently than typical CRM pricing. Instead of having a fee per user, it charges per organization with a maximum number of users.<\/p>\n<h3>Why I chose Bitrix24<\/h3>\n<p>In addition to being one of the best free and complete CRM options, Bitrix24 offers advanced tools that are not usually available for free. It has a multichannel Contact Center, CoPilot AI for recommendations and task automation, a website and landing page builder, and sales intelligence. It also offers modules for managing human resources, projects, retail, restaurants, travel, and legal industries.<\/p>\n<p>Though Bitrix24 can be highly customized to match your business needs, you may want more backend and open source flexibility. If so, I recommend checking out Odoo for its developer-friendly open source software.<\/p>\n<p><strong>Read this independent review of Bitrix24 for more.<\/strong><\/p>\n<h3>Pricing<\/h3>\n<ul>\n<li><strong>Free:<\/strong>\u00a0$0 for 1-2 users, with 5GB online storage, shared calendars, and Contact Center.<\/li>\n<li><strong>Basic:<\/strong>\u00a0$49\/month for five users, billed annually, or $69 for five users when billed monthly. This includes everything in the Free plan, plus 24GB online storage, webmail, telephony, invoicing, and customer segmentation.<\/li>\n<li><strong>Standard:<\/strong>\u00a0$99\/month for 50 users, billed annually, or $144 for 50 users when billed monthly. This includes everything in the Basic plan, plus 100GB of online storage, task and project management, and lead management.<\/li>\n<li><strong>Professional:<\/strong>\u00a0$199\/month for 100 users when billed annually or $289 for 100 users when billed monthly. This includes everything in the Standard plan, plus 1024GB online storage, employee management, scrum, booking automation, and workflows.<\/li>\n<li><strong>Enterprise:<\/strong>\u00a0Billing starts at $399 per organization for 250 users when billed annually or $579 for 250 users when billed monthly. This includes everything in the Professional plan, plus 3TB online storage, multiple branch management, and a high-performance enterprise cluster infrastructure.<\/li>\n<\/ul>\n<p>\t\t\t\t\tVisit Bitrix24\n\t\t\t\t\t<\/p><\/div>\n<div class=\"has-data-empty:hidden print:hidden\">\n<div class=\"flex items-center gap-4 pt-2\">  <span class=\"text-xs uppercase font-semibold text-zinc-600\"><br \/>\nAdvertisement<br \/>\n<\/span>  <\/div>\n<\/p><\/div>\n<h3 id=\"key-freemium-features\">Key freemium features<\/h3>\n<ul>\n<li><strong>Ecommerce module:<\/strong> Bitrix24\u2019s robust ecommerce features include tools for managing orders, online stores, products, payments, coupons, shipping costs, and inventories.<\/li>\n<li><strong>Omnichannel communication:<\/strong> Chat with leads via web form, email, live chat, social media, messenger, or telephone. All messages are processed and automatically converted into contacts in your CRM.<\/li>\n<li><strong>Estimates and invoices:<\/strong> Create and save custom quote templates within the CRM and send them to clients via email or SMS.<\/li>\n<\/ul>\n<figure id=\"attachment_4296125\" aria-describedby=\"caption-attachment-4296125\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-bitrix24-ecommerce-store-builder.jpg?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-bitrix24-ecommerce-store-builder.jpg?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-bitrix24-ecommerce-store-builder.jpg?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-bitrix24-ecommerce-store-builder.jpg?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-bitrix24-ecommerce-store-builder.jpg?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-bitrix24-ecommerce-store-builder.jpg?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-bitrix24-ecommerce-store-builder.jpg?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-bitrix24-ecommerce-store-builder.jpg?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-bitrix24-ecommerce-store-builder.jpg?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-bitrix24-ecommerce-store-builder.jpg?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-bitrix24-ecommerce-store-builder.jpg?ssl=1&w=1600&resize=1600&ssl=1 1600w\" loading=\"lazy\" fifu-data-src=\"https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-bitrix24-ecommerce-store-builder.jpg?ssl=1\" alt=\"Bitrix24 ecommerce store builder tool with drag-and-drop block elements.\" width=\"1349\" height=\"900\"><figcaption id=\"caption-attachment-4296125\">Bitrix24 ecommerce store builder. Image: Bitrix24<\/figcaption><\/figure>\n<h3 id=\"pros-and-cons\">Pros and cons<\/h3>\n<div class=\"table-wrapper\">\n<table id=\"tablepress-4364\" class=\"tablepress\">\n<thead>\n<tr>\n<th>Pros<\/th>\n<th>Cons<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Free ecommerce module with advanced features like coupons and a shipping cost calculator<\/li>\n<li>Offers industry-specific solutions, such as HR and booking management<\/li>\n<li>AI tools are available across all plans<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Bundled pricing structure might not suit companies that prefer per-user pricing<\/li>\n<li>Free plan support is limited to self-help resources<\/li>\n<li>Steep learning curve due to robust and advanced features<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"listicle listicle-item\" id=\"odoo-crm-best-free-open-source-crm\">\n<h2>Odoo CRM: Best free, open-source CRM<\/h2>\n<figure id=\"attachment_4262434\" aria-describedby=\"caption-attachment-4262434\" class=\"alignright\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/odoo.jpg?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/odoo.jpg?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/odoo.jpg?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/odoo.jpg?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/odoo.jpg?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/odoo.jpg?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/odoo.jpg?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/odoo.jpg?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/odoo.jpg?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/odoo.jpg?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/odoo.jpg?ssl=1&w=1600&resize=1600&ssl=1 1600w\" loading=\"lazy\" fifu-data-src=\"https:\/\/i3.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/odoo.jpg?ssl=1\" alt=\"Odoo logo.\" width=\"300\" height=\"96\"><figcaption id=\"caption-attachment-4262434\">Image: Odoo<\/figcaption><\/figure>\n<p><strong>Overall rating:<\/strong> 4.40\/5<\/p>\n<p><strong>Pricing:<\/strong> 5\/5<\/p>\n<p><strong>General features:<\/strong> 4.28\/5<\/p>\n<p><strong>Ease of use:<\/strong> 3.75\/5<\/p>\n<p><strong>Support:<\/strong> 4.38\/5<\/p>\n<p><strong>Expert score:<\/strong> 4.06\/5<\/p>\n<p>Odoo is an open-source business solution that offers two editions: a free, open source tool or an enterprise-ready solution with extra applications. The community and open source editions are entirely free.<\/p>\n<p>While the free tier only allows one application, it supports unlimited users and multi-company access to a single database. The premium plans start with a set price per user per month with access to all Odoo Online apps.<\/p>\n<h3>Why I chose Odoo CRM<\/h3>\n<p>Odoo is a single platform that targets optimizing productivity for businesses. The technology behind the platform aims to reduce data entry and introduce smart AI tools, all with fast UX and UI. The open source development model has over 40,000 community applications, making it one of the best open source CRM software. The free tier also allows you to choose the Odoo Studio app, which offers extensive customization for your unique feature needs.<\/p>\n<p>Businesses should only consider Odoo if they are purposely looking for an open-source platform and have the technical expertise to build a tool at this scale. I recommend HubSpot if you want a ready-made CRM solution with a feature-rich free tier.<\/p>\n<h3>Pricing<\/h3>\n<ul>\n<li><strong>Free:<\/strong> $0 for unlimited users, with access to one app and Odoo Online.<\/li>\n<li><strong>Standard:<\/strong> $7.25\/user\/month, billed annually, or $9.10 when billed monthly. This includes access to all applications.<\/li>\n<li><strong>Custom:<\/strong> $10.90\/user\/month, billed annually, or $13.60 when billed monthly. This includes everything in the Standard plan, plus access to Odoo Studio, multi-company management, and external API.<\/li>\n<\/ul>\n<p>\t\t\t\t\tVisit Odoo CRM\n\t\t\t\t\t<\/p><\/div>\n<h3 id=\"key-freemium-features\">Key freemium features<\/h3>\n<ul>\n<li><strong>Self-service customer portal:<\/strong> Give customers access to their account information and enable them to communicate with your business directly.<\/li>\n<li><strong>Lead segmentation:<\/strong> Receive predictive scores for each incoming lead to help assign them to the best rep.<\/li>\n<li><strong>Sales tech equipment:<\/strong> Sync your Odoo platform across a host of equipment, such as POS systems, IoT devices, inventory scanners, and front desk kiosks.<\/li>\n<\/ul>\n<figure id=\"attachment_4296134\" aria-describedby=\"caption-attachment-4296134\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-odoo-crm-customer-portal.jpg?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-odoo-crm-customer-portal.jpg?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-odoo-crm-customer-portal.jpg?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-odoo-crm-customer-portal.jpg?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-odoo-crm-customer-portal.jpg?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-odoo-crm-customer-portal.jpg?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-odoo-crm-customer-portal.jpg?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-odoo-crm-customer-portal.jpg?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-odoo-crm-customer-portal.jpg?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-odoo-crm-customer-portal.jpg?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-odoo-crm-customer-portal.jpg?ssl=1&w=1600&resize=1600&ssl=1 1600w\" loading=\"lazy\" fifu-data-src=\"https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-odoo-crm-customer-portal.jpg?ssl=1\" alt=\"Odoo CRM's self-service customer portal with sample order validation request.\" width=\"901\" height=\"900\"><figcaption id=\"caption-attachment-4296134\">Odoo CRM self-service customer portal. Image: Odoo<\/figcaption><\/figure>\n<h3 id=\"pros-and-cons\">Pros and cons<\/h3>\n<div class=\"table-wrapper\">\n<table id=\"tablepress-4366\" class=\"tablepress\">\n<thead>\n<tr>\n<th>Pros<\/th>\n<th>Cons<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Offers advanced customizations in the Odoo Studio<\/li>\n<li>Easy-to-use interface with drag-and-drop functionality<\/li>\n<li>Free plan allows access to multiple companies<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>The free version is limited to only one application<\/li>\n<li>Limited integrations compared to others on this list<\/li>\n<li>Marketing automation requires a paid license<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"has-data-empty:hidden print:hidden\">\n<div class=\"flex items-center gap-4 pt-2\">  <span class=\"text-xs uppercase font-semibold text-zinc-600\"><br \/>\nAdvertisement<br \/>\n<\/span>  <\/div>\n<\/p><\/div>\n<div class=\"listicle listicle-item\" id=\"capsule-crm-best-for-project-management\">\n<h2>Capsule CRM: Best for project management<\/h2>\n<figure id=\"attachment_4262419\" aria-describedby=\"caption-attachment-4262419\" class=\"alignright\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/capsule-1.jpg?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/capsule-1.jpg?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/capsule-1.jpg?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/capsule-1.jpg?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/capsule-1.jpg?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/capsule-1.jpg?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/capsule-1.jpg?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/capsule-1.jpg?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/capsule-1.jpg?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/capsule-1.jpg?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/capsule-1.jpg?ssl=1&w=1600&resize=1600&ssl=1 1600w\" loading=\"lazy\" fifu-data-src=\"https:\/\/i2.wp.com\/assets.techrepublic.com\/uploads\/2024\/04\/capsule-1.jpg?ssl=1\" alt=\"Capsule logo.\" width=\"300\" height=\"71\"><figcaption id=\"caption-attachment-4262419\">Image: Capsule<\/figcaption><\/figure>\n<p><strong>Overall rating:<\/strong> 4.33\/5<\/p>\n<p><strong>Pricing:<\/strong> 5\/5<\/p>\n<p><strong>General features:<\/strong> 3.7\/5<\/p>\n<p><strong>Ease of use:<\/strong> 4.25\/5<\/p>\n<p><strong>Support:<\/strong> 4.06\/5<\/p>\n<p><strong>Expert score:<\/strong> 4.38\/5<\/p>\n<p>Capsule is a simple online CRM with powerful sales and relationship management tools. Capsule\u2019s free version allows up to two users, 250 contacts, and 50 MB of storage space. Users can manage sales opportunities with project management tools to plan events or track customer activities, such as support queries or onboarding.<\/p>\n<p>Every tier, including the free version, allows daily task reminders and comes with AI content assistance. Upgrade to a paid subscription for better user permissions and advanced reporting.<\/p>\n<h3>Why I chose Capsule CRM<\/h3>\n<p>Capsule is a simple CRM platform that grants users access to sales pipeline dashboards, calendar and task management tools, Outlook and Gmail integrations, and two-factor authentication.<\/p>\n<p>The premium tiers offer a range of features for growing businesses, including high-level sales reporting, access permissions, and customization. All of this makes Capsule an intuitive tool for any expertise level to implement into their business.<\/p>\n<p>Capsule\u2019s integrations with third-party tools and APIs for developers make it an extremely customizable platform. If you want a similar tool with even more integration functionality in the free tier, check out HubSpot.<\/p>\n<p><strong>Read our detailed Capsule review for more information.<\/strong><\/p>\n<h3>Pricing<\/h3>\n<ul>\n<li><strong>Free:<\/strong> $0 for two users, with 250 contacts, email integration, social profile enrichment, one sales pipeline, five custom fields, and 10 AI content assists.<\/li>\n<li><strong>Starter:<\/strong> $18\/user\/month, billed annually, or $21 when billed monthly. This includes everything in the Free plan, plus 30,000 contacts, 50 custom fields, and five email templates.<\/li>\n<li><strong>Growth:<\/strong> $36\/user\/month, billed annually, or $38 when billed monthly. This includes everything in the Starter plan, plus 60,000 contacts, three shared mailboxes, 1,000 AI content assists, and workflow automation.<\/li>\n<li><strong>Advanced:<\/strong> $54\/user\/month, billed annually, or $60\/user\/month, billed monthly. This plan includes everything in the Growth plan, plus 300 custom fields, 500 email templates, and 50 project boards.<\/li>\n<li><strong>Ultimate:<\/strong> $72\/user\/month, billed annually or $75 when billed monthly. This includes everything in the Advanced plan, plus 240,000 contacts, 100 sales pipelines, 10 shared mailboxes, and unlimited custom fields.<\/li>\n<\/ul>\n<p>\t\t\t\t\tVisit Capsule CRM\n\t\t\t\t\t<\/p><\/div>\n<h3 id=\"key-freemium-features\">Key freemium features<\/h3>\n<ul>\n<li><strong>Opportunity highlights:<\/strong> Notify reps when leads are consistently inactive, or opportunities are considered stale.<\/li>\n<li><strong>Two-factor authentication:<\/strong> Confirm user security when anyone tries to access your CRM through the mobile app.<\/li>\n<li><strong>Workflow automation:<\/strong> Automate sales workflows to make sales tasks quicker and more consistent.<\/li>\n<\/ul>\n<figure id=\"attachment_4296139\" aria-describedby=\"caption-attachment-4296139\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-capsule-crm-project-management.jpg?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-capsule-crm-project-management.jpg?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-capsule-crm-project-management.jpg?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-capsule-crm-project-management.jpg?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-capsule-crm-project-management.jpg?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-capsule-crm-project-management.jpg?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-capsule-crm-project-management.jpg?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-capsule-crm-project-management.jpg?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-capsule-crm-project-management.jpg?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-capsule-crm-project-management.jpg?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-capsule-crm-project-management.jpg?ssl=1&w=1600&resize=1600&ssl=1 1600w\" loading=\"lazy\" fifu-data-src=\"https:\/\/i1.wp.com\/assets.techrepublic.com\/uploads\/2025\/03\/best-free-crm-capsule-crm-project-management.jpg?ssl=1\" alt=\"Capsule CRM's sample Kanban-style project management board.\" width=\"1400\" height=\"819\"><figcaption id=\"caption-attachment-4296139\">Capsule CRM project board. Image: Capsule CRM<\/figcaption><\/figure>\n<h3 id=\"pros-and-cons\">Pros and cons<\/h3>\n<div class=\"table-wrapper\">\n<table id=\"tablepress-4367\" class=\"tablepress\">\n<thead>\n<tr>\n<th>Pros<\/th>\n<th>Cons<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Free plan includes project and task management tools<\/li>\n<li>AI email content generation is available across all plans<\/li>\n<li>Exporting for data security<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>No custom automations available in the free tier<\/li>\n<li>Workflow automation and contact enrichment are locked in higher plans<\/li>\n<li>Marketing tools require an add-on fee<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2 id=\"how-to-choose-the-best-free-crm\">How to choose the best free CRM<\/h2>\n<p>Now that you\u2019ve read through a list of the top free CRM providers, you need to narrow them down to find the software that best\u00a0fits your goals. The next step would be to request demos or sign up for free trials from the providers that pique your interest. This way, you can begin communicating directly with the provider\u2019s sales team and start onboarding the software.<\/p>\n<p>Below are questions to consider asking when researching free CRM software:<\/p>\n<ul>\n<li>Does the free version offer the core features you need that are expected in the top CRM software?<\/li>\n<li>What is the total in-market expertise for your industry, if any?<\/li>\n<li>Is the CRM considered open-source, or is that something your business needs?<\/li>\n<li>Is it scalable and detailed enough to be the best free CRM for startups or enterprises?<\/li>\n<li>Does the CRM software integrate with tools you already have in your tech stack?<\/li>\n<\/ul>\n<p><strong>FORUM:<\/strong> Factors to consider when choosing a CRM.<\/p>\n<div class=\"has-data-empty:hidden print:hidden\">\n<div class=\"flex items-center gap-4 pt-2\">  <span class=\"text-xs uppercase font-semibold text-zinc-600\"><br \/>\nAdvertisement<br \/>\n<\/span>  <\/div>\n<\/p><\/div>\n<h2 id=\"methodology\">Methodology<\/h2>\n<p>To review each provider\u2019s free CRM offerings fairly, I used an in-house rubric with outlined criteria and subcategories of CRM industry standards. After running each provider through the rubric, an algorithm calculated an overall rating, which I used to assign each software an ideal use case.<\/p>\n<p>Review my scoring criteria breakdown for additional insights.<\/p>\n<ul>\n<li><strong>Pricing (30%):<\/strong>\u00a0User limits, contact caps, upgrade costs, and essential CRM tools included in the free plan.<\/li>\n<li><strong>General features (25%):<\/strong>\u00a0Contact and lead management, sales pipelines, reporting, automation, integrations, and customization options.<\/li>\n<li><strong>Ease of use (15%):<\/strong>\u00a0Setup process, interface design, navigation, workflow simplicity, and overall learning curve.<\/li>\n<li><strong>Support (15%):<\/strong>\u00a0Live chat, email support, phone support, knowledge base content, onboarding resources, and community forums.<\/li>\n<li><strong>Expert score (15%):<\/strong>\u00a0Overall feature quality, usability, scalability, value, and fit for the recommended use case.<\/li>\n<\/ul>\n<h2 id=\"frequently-asked-questions-fa-qs\">Frequently asked questions (FAQs)<\/h2>\n<h3 id=\"what-is-the-best-free-crm\">What is the best free CRM?<\/h3>\n<p>HubSpot, Zoho CRM, Bitrix24, and Engagebay are among the best CRM with free versions. While one might be better than the others depending on your unique business needs, each comes with core CRM functionality to get any small or home business better organized.<\/p>\n<h3 id=\"is-zoho-completely-free\">Is Zoho completely free?<\/h3>\n<p>Zoho offers a completely free version of its CRM solution. This plan only supports up to three users and offers basic functionality like lead and document management, and the mobile app. This makes it most useful for small or even home businesses that don\u2019t anticipate the need for more logins or more advanced sales features.<\/p>\n<div class=\"has-data-empty:hidden print:hidden\">\n<div class=\"flex items-center gap-4 pt-2\">  <span class=\"text-xs uppercase font-semibold text-zinc-600\"><br \/>\nAdvertisement<br \/>\n<\/span>  <\/div>\n<\/p><\/div>\n<h3 id=\"does-google-have-a-free-crm\">Does Google have a free CRM?<\/h3>\n<p>Google does not offer free or paid CRM software within its suite of tools. Instead, tools within the Google Workspace can be integrated with CRM software as a third-party. For example, Zoho CRM or HubSpot users can integrate that CRM solution with their Gmail, Calendar, or Docs.<\/p>\n<hr \/>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Free CRM software can help small businesses, freelancers, and solo users manage customer relationships without paying for a full CRM subscription. Most free plans limit<\/p>","protected":false},"author":1,"featured_media":382669,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/assets.techrepublic.com\/uploads\/2024\/10\/hubspot-1.jpg","fifu_image_alt":"8 Best Free CRM Software in 2026","footnotes":""},"categories":[1],"tags":[2288,2290,553],"class_list":["post-382668","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovations","tag-best","tag-free","tag-software"],"_links":{"self":[{"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/posts\/382668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/comments?post=382668"}],"version-history":[{"count":0,"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/posts\/382668\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/media\/382669"}],"wp:attachment":[{"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/media?parent=382668"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/categories?post=382668"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prostartup.it\/ru\/wp-json\/wp\/v2\/tags?post=382668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}